FAQ's
What happens if I cancel a bonus after activating it?
Cancelling a bonus after activation will result in the forfeiture of all associated bonus funds and any winnings generated from those funds. This policy ensures fairness and prevents abuse of bonus offers.
How secure is my personal information on your platform?
Your personal information is highly secure on our platform. We utilize advanced encryption techniques and strict access controls to safeguard your data against unauthorized access or breaches. Additionally, we adhere to industry standards and regulations to ensure the utmost protection of your privacy.
What payment methods do you accept for deposits?
We accept over 300 cryptocurrencies for deposits, including popular options like Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and many more. You can choose from a wide range of supported crypto wallets and tokens for a seamless deposit experience.
Are there any fees associated with deposits or withdrawals?
Zero fees on both deposits and withdrawals!
How do I know your games are fair?
Our games are powered by reputable software providers and undergo rigorous testing by independent auditors to ensure fairness and randomness. Additionally, we utilize certified random number generators (RNGs) to guarantee unbiased outcomes.
What is the return-to-player (RTP) percentage for your games?
The RTP percentage varies depending on the game, but we strive to offer competitive RTP rates across our entire gaming portfolio. You can find specific RTP information for each game in the game's information section. Games range from 95-98%
How can I update my personal information on my account?
You can easily update your personal information, such as your address or contact details, by accessing the "My Account" section on our website or contacting our customer support team for assistance.
How do I access live chat support?
To access live chat support, simply click on the chat icon located on our website or within the casino platform. You will be connected with one of our knowledgeable support agents who will assist you in real-time.
